After parts reach us, we visually check packaging condition, take photos for the customer, and organize available source documents.
Our standard check is intentionally straightforward. We look for obvious external packaging damage and compare visible packaging or label information with the approved order.
This is not a determination of authenticity or electrical performance. It does not include X-ray, decapsulation, electrical testing, or other laboratory analysis. We confirm available source documentation separately for each quotation.
After receipt, we visually check the external packaging for obvious damage and compare visible part-number and quantity information with the order.
We photograph the received packaging and visible labels so the customer can review what arrived before onward delivery.
We ask the source for available channel documents, lot details, or date codes and share what is provided for the specific quote or order.
We receive the parts ordered against the approved quotation and BOM requirements.
We look for obvious external packaging damage and compare visible packaging or label information with the order.
We photograph the packaging and labels, report obvious issues, and prepare the order for onward delivery after customer review where required.
SongGlow requests available channel documentation from the supplier and keeps the customer order connected with the packaging and label photos taken after receipt. The documentation available varies by source and part, so it is confirmed for each quotation rather than guaranteed for every line.
When requested parts are difficult to locate through regular channels, we may present other sourcing options. We describe the available documentation and relevant limitations so the customer can decide whether to proceed.
Tell us the required channel, certificate, lot, or date-code information with the RFQ. We will ask the potential source and confirm what is available. We make a reasonable effort to obtain documentation, but cannot guarantee that every supplier will provide every requested record.
No. SongGlow's standard receiving check is visual and does not include X-ray, XRF, decapsulation, electrical testing, solderability testing, or other laboratory authentication. Customers requiring those services should arrange an appropriately qualified third-party laboratory and tell us before ordering.
Send your requirements with the part number, quantity, and target date. We will confirm the available sourcing route and documentation. You can also review our guide to verifying authentic electronic components before evaluating a source.